Report a Disability Discrimination Grievance

Title II of the Americans with Disabilities Act (ADA) requires that the City make its facilities, services, and programs accessible to people with disabilities and in compliance with the ADA. 

This is a summary of the full ADA Grievance Procedure. If you feel that you have not been able to access City government because of accessibility issues, or because you have been discriminated against based on your disability, please folow the steps below.

1. Download a ADA Grievance Form.

2. Submit a completed and Signed form to:

   Office on the Disabled
   1200 Market Street, Room 30
   St. Louis, Missouri 63103

No fees.

• Your complaint will be investigated in the order received.
• The applicant will be contacted with the results.

For organizations or businesses outside the City's responsibility, please contact:

• The City Civil Rights Enforcement Agency at (314) 622-3301,
• The Missouri Commission on Human Rights at (877) 781-4236
• The U.S. Department of Justice at (800) 514-0301