Frequently Asked Questions

To better serve you, below is a list of our most frequently asked questions:

Where are you located?  

The Division of Corrections operates two local facilities:

Medium Security Institution
7600 Hall Street                      
(314) 389.4790

St. Louis City Justice Center
200 S. Tucker                         
(314) 621.5848

How can I send money to an inmate?  

Send Money to an Inmate

How can I visit an inmate?  

Visiting an Inmate

What can I bring or send to an inmate?  

No one is permitted to bring anything in to inmates housed at St. Louis City Justice Center or the Medium Security Institution.

Please send all letters for an inmate to:

St. Louis City Justice Center
Attn: (inmate's name, and inmate master number)
200 South Tucker Blvd
St. Louis, MO 63102

How can I get a Letter of Incarceration for an inmate?  

If the inmate is still confined with the Division of Corrections:

1. call (314) 621-5848, 
2. press 1 to speak to the Operator
3. give the inmate name
4. you will be ransferred to their Correctional Caseworker. 

If the inmate has been released from the Division of Corrections

1. call (314) 621-5848, ext. 2255 or 2226 
2. speak with the Data Entry Unit 

How can I get an inmate's property?  

• Inmate and Former Inmate Property Return

How can the inmate contact me?  

Inmates are permitted to make free phone calls at initial intake.  Telephones are available to the inmates in the general population housing units where all calls are collect, unless an inmate uses a pre-paid account. 

To set up a telephone account for the inmate call (877) 618-3516.  

How can I post bond?  

• Making Bond

How do I get medical treatment or prescribed medication for my confined family member?  

Everyone who is confined receives a medical screening from a nurse upon intake; a full medical screening will be conducted shortly thereafter. 

A trained medical professional will follow up with external clinics and physicians' offices to ensure continuity of services.  

How do I file a complaint?  

To file a complaint, please call the Constituent Services Unit;

• at St. Louis City Justice Center (CJC), call (314) 621.5848 ext. 4025
• at Medium Security Institution (MSI), call (314) 389.4790, ext. 8398