Neighborhood Stabilization Division (NSD)

About Us

The Neighborhood Stabilization Division (NSD) is a section of the Department of Public Safety. NSD houses two important groups: The Neighborhood Stabilization Team (NST) and The Citizens' Service Bureau (CSB).  Our staff includes a Neighborhood Development Executive Director, a Secretary, 19 Neighborhood Improvement Specialists (NIS), three (3) Neighborhood Improvement Specialists Supervisors, one (1) Customer Service Supervisor, and seven (7) Customer Service Representatives (CSR).

Our Mission

Our mission is to empower residents to sustain a quality environment within their neighborhood by providing information, assistance, education, intervention, and organization while effectively and efficiently registering and routing City services.

Neighborhood Stabilization Team (NST)

The NISs serve as a catalyst for bringing together the Police, Elected Officials, Governmental Agencies, Social Service Organizations, Community Groups, and individuals to identify solutions to on-going problems. Our staff of 22 NISs serve the entire City. Learn more about the role of the Neighborhood Improvement Specialist.  

Use the new map feature and find a NIS's contact information by address or by neighborhood.

Use this link to find contacts for all administrative staff and NIS.

Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed. Our staff of seven (7) CSRs serve the entire City. Learn more about the Citizens' Service Bureau (CSB).

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