Report a Problem With Trash, Debris and Containers

Report a problem with missing, misplaced, damaged or overflowing trash containers or commercial dumpster, unsatisfactory collection, billing or collection schedules.

Begin online Call 314-622-4800

Begin online: /government/departments/public-safety/neighborhood-stabilization-office/citizens-service-bureau/csb-request-submit.cfm?action=level1&parentNodeId=17#Id-1222

Call: 314-622-4800

On This Page

Overview

The City of St. Louis Streets Department appreciates reports of problems with trash and debris.

Department personnel may already be aware of a problem and may already be working to solve it, but sometimes your report is what's needed to learn about a problem.

Preparation

Please provide as much information as possible on your trash issue.

Include information on:

  • Address or intersection of the issue
  • Trash types or any special issues 
  • Describe the conditions you have encountered

Instructions

  1. Start with the 'Begin Online' button below 
  2. From the list of CSB Trash services Select the service that best fits your issue.
  3. Complete all the steps with the correct information
  4. Submit the request

Begin online Call 314-622-4800

Begin online: /government/departments/public-safety/neighborhood-stabilization-office/citizens-service-bureau/csb-request-submit.cfm?action=level1&parentNodeId=17#Id-1222

Call: 314-622-4800

Fees

No Fee.

What to Expect

Once you have fully filled out and submitted the correct information regaurding your CSB request, You will receive an confirmation email with a Request ID Number. For future reference of your request please keep this Request ID Number. 

Check the status of your Request

You can go to this link to check the status of the service request. please have your Request ID Number to find a specific CSB request.

Additional Information

 
You can find other helpful information about how the Refuse Division works and review the City of St. Louis Refuse Collection Rules.
 

Recycling Problems

Recycling requests or problems are handled differently than trash and debris. For information or problems with recycling, review the City of St. Louis Refuse Division's Recycling Program.
 

Trash Collection Schedule

To determine your trash collection schedule, enter your address in the address and property locator. Specific dates and times will show under the 'Trash and Maintenance' section. Holiday collection schedules may vary. 

Contact

Refuse Division

refuse@stlouis-mo.gov

(314) 622-4800

1900 Hampton
St. Louis, MO 63139

Monday - Friday 8:00 AM - 4:30 PM

Contact the Refuse Division

Related Services

  1. Dispose of Waste from Remodeling or Renovating How to dispose of remodeling or renovating debris at a City transfer station.
  2. Report A Missed Trash Collection Report a Missed Trash Collection or refuse issue
  3. Locate Residential Yard Waste Drop Off Location and schedule for City of St. Louis residents who need to dispose of residential yard waste.
  4. Prepare for Street Cleaning Year round, the City of St. Louis offers a robust street cleaning program with 1,100 miles of roads swept monthly. Here's how to prepare.
  5. Report Missed Street Cleaning How to report a missed cleaning on your street

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