Resetting Your Password

Prerequisites

•  Logging in to CommonSpot
  

Overview

Resetting your password is easy.

Step 1: Click The Login Link

1. Locate the Login link in the page footer, at the bottom of the Actions section.
2. Click on the Login link.

Step 2: Click the Forgot Password Button

Step 3: Enter Your Email Address

1. Enter the email address associated with your account here, and press OK.

Step 4: Copy the Verification Code

1. You will now see a new window asking you to enter your User ID and Verification Code. Keep this window open.
2. Check your email account. You will be sent an email within a few minutes with a verification code.
3. Select the verification code and copy it (do not select any extra spaces to the left or right).

Step 5: Enter the Verification Code

1. Enter your user ID (your email address)
2. Paste in your verification code
3. Press OK

Step 6: Enter Your New Password

1. Enter your desired password.
2. Enter the password again to confirm.
3. Press OK.

And you're done! You should now be logged in to the website.